Frequently asked questions:

1. What is Bitcoin? What are altcoins?

Bitcoin is a type of digital currency that uses encryption techniques to regulate the generation of currency units and verify the transfer of funds, and which operates independently of a central bank. If you have bitcoins you can use them as cash instead of invoices and physical currencies for the merchant.

An altcoin is any bitcoin-like digital cryptocurrency. The term is said to mean “alternative to Bitcoin” and is used to describe any cryptocurrency that is not a Bitcoin.

2. How to buy bitcoin or altcoins from a Get-Coin ATM?

The Get-Coin ATM uses any cryptocurrency wallet (eg your Bitcoin wallet). If you need a mobile wallet, click here for a list of options. Once you have your wallet available, simply scan your Bitcoin QR address, insert your cash, and hit submit. It’s that easy!

3. Is there a fee to use the ATM?

Fees at Get-Coin bitcoin ATMs are calculated as a Bitcoin / Altcoin fee that combines a market rate with a markup and, if applicable, an additional fixed transaction fee.

Transaction fees and / or minimum amounts may apply depending on the cryptocurrency you are buying or selling. You can get variable and fixed rates on our pricing page.

Please note that the first ticket you insert into the machine must be equal to or greater than the minimum purchase amount.

4. Is there a minimum purchase?

Minimum amounts may apply depending on the cryptocurrency you are buying or selling. You can get the minimum amounts on our pricing page. Please note that the first ticket you insert into the machine must be equal to or greater than the minimum purchase amount.

5. What tickets do you accept?

The following banknote denominations are accepted at Get-Coin ATMs (Note: Currently, we have certain ATMs that accept dollars).

American dollar:

$ 1 * $ 2 * $ 5 * $ 10 * $ 20 $ 50 $ 100

6. What tickets are dispensed?

The following banknote denominations are distributed at Get-Coin ATMs (Note: Currently, we have certain ATMs that distribute dollars).

American dollar:

$ 20 $ 100

7. What rate should I use when I send my Bitcoin?

Currently, the fastest and cheapest miner rate is estimated to be 68 satoshis / byte or 0.00068 bitcoins / kilobyte.
8. Can I save time at the ATM and sell my Bitcoin or Altcoin online?

If you can! Using our online selling app, you can place your order to sell Bitcoin in advance so you don’t have to wait at the Cashier.

The process is very simple, Select a Cashier, send us the Bitcoins and, when your transaction is confirmed, you will receive a code to redeem and collect your cash.

Sell Bitcoin online now!